Posted. Support

We want your experience with Posted. to be smooth and your streaks to be long. If something isn't working right or you have a question, this page will help you get to the right place fast.

How To Reach Support

The best way to reach us is by email. Send your request to [email protected] and we will get back to you as quickly as we can. For account-related issues or subscription problems, please email from the address associated with your Posted. account so we can verify your identity efficiently.

What To Include In Your Request

To help us resolve your issue quickly, please include the following details in your message:

• Your Posted. display name or registered email address.
• A brief description of the issue — what happened, what you expected to happen, and when it occurred.
• The iOS version and iPhone or iPad model you are using.
• The version of Posted. you have installed (visible in the App under Profile → About).
• Screenshots or screen recordings of the issue, if relevant.

Account And Access Issues

If you are having trouble signing in, creating an account, or accessing your data, here are a few things to try first:

• Make sure you are using the same email address you registered with.
• Check that you have a stable internet connection — Posted. requires connectivity to sync your streak and account data.
• Try closing and re-opening the app.
• If you have forgotten your password, use the "Forgot password" option on the sign-in screen to receive a reset link.
• If none of the above resolves the issue, email us at [email protected] with your account email and a description of what you see.
• To delete your account entirely, go to Profile → Settings → Delete Account. Deletion is permanent and removes your streak history and profile.

Billing And Subscription Help